Supplier Information

Microscan's Purchasing Department is the focal point for all contacts with vendors concerning the commitment of company funds for materials and services. Only the Purchasing Department is authorized to issue purchase orders and change orders, including expedite and part or dimensional changes. Our goal is to establish long-term business partnerships with a select group of suppliers who are willing to support and grow with Microscan by consistently providing the highest quality materials, services, and engineering support. To achieve this, Microscan depends on its suppliers to support the following objectives.

Quality Policy
We guarantee quality by maintaining established standards, encouraging innovation, and inspiring our employees to excellence.  

We are committed to the continual improvement of processes, products, and services, and to the deliver of solutions that exceed customer expectations.

Cost Reduction
To maintain its industry leadership role, Microscan must remain competitive in the marketplace. In an ongoing effort to reduce the cost of our products, Microscan expects its vendors to continuously explore and offer cost-saving options and ideas.

Supplier Partnership
Achieving total quality depends on vendors who can be viewed as an extension of our own business. Pro-active communication is a must to ensure on-time delivery, reduce lead-times, effect rapid changes and reduce cycle times. Microscan strives to maintain a win-win relationship with its suppliers where ultimately fewer and better suppliers will be selected.

Supplier Selection

Sales representatives will only be seen by appointment. An appointment may be made by contacting the Purchasing Department using the e-mail address listed in the How to Contact Us section below.

For consideration as a new vendor, please download and complete the Vendor Self Survey and return it to Microscan by e-mail or fax. This material will be kept on file and reviewed if and when the need for the products or services offered are required.

After favorable review a team of representatives from Purchasing, Quality Control and other involved departments may schedule a vendor visit to evaluate their capabilities and processes. The findings from the vendor visit will be shared with the vendor.

Suppliers whose quality systems are found to be adequate shall be considered an "Existing Supplier for Microscan Systems Inc."

Microscan Supplier Documents Suite
Workmanship Manual Procedure

Microscan Supplier Documents Suite
Supplier Terms & Conditions

Purchase Orders

Purchase orders will be placed by the Purchasing Department only. No other Microscan employee is authorized to place or alter a PO.

When an order is placed, a PO Number will be given to the vendor via phone, fax, or e-mail. A confirming copy of the PO will be sent via mail and will include current revision drawings, BOM's and AVL's as necessary.

First articles shall be required for all custom manufactured material for New Parts, New Suppliers, New Tooling or New Process.

For scheduled or blanket Purchase Orders, Microscan will accept the following Limits of Liability:
Microscan will accept liability for ordered material as follows. any purchase order item due within the next 30 days will be 100%, line items due within 60 days we will pay for actual work in process cost, lines scheduled within 90 days we will pay for actual raw material only, unless specifically identified on the purchase order.

All work in process and raw material costs will be verified by Microscan.

Suppliers may request active data or documentation by contacting the Purchasing Department (see How to Contact Us below). The active data will be specific to the requesting vendor only.

Active Data:
1) Open Purchase Order Reports, 2) Vendor MRP Reports Documentation:
1) Drawings, 2) BOM's (Bill of Materials), 3) AVL's (Approved Vendor Lists)

Shipping

Packages must be labeled according to Microscan packaging instructions and contain a packing slip. All packing slips and invoices must reference Microscan's PO#.

Delivery dates are expected to be met, and all delivery dates are on dock. This means the materials must be received at Microscan on the day referenced on the purchase order. Since it is not always predictable to measure shipping times, Microscan allows for shipments to be 5 days early, 0 days late. We recommend that you aim for the parts to hit our dock 5 working days before the due date to eliminate any possibility of late shipments.

Under no circumstance can any purchase order be late. If the supplier is running late it is their responsibility to ship the material in whatever expeditious manner required to meet our delivery date. Any information about troubled shipments should be communicated to the buyers as early as possible, so they can alert the appropriate departments.

The method of shipping materials to Microscan will be called out on the PO. Only the carrier's actual shipping charge will be paid, no handling charges will be accepted or paid.

Shipping Freight Collect may be requested for specified carriers on contract with Microscan.

Shipping Methods
Air Freight Ground shipment via small package carriers. Bulk shipment via motor freight.

 
United States
Corporate Headquarters
700 SW 39th Street, Ste. 100
Renton, WA  98057
(P) +1 425 226 5700/800 762 1149
(F) +1 425 226 8250
United States
Northeast Technology Center
486 Amherst St.
Nashua, NH 03063
(P) +1 603 598 8400
(F) +1 603 821 6908

Quotes

Requests for Quotes (RFQs) submitted to suppliers will contain the appropriate current revision of drawings, bill of materials, artwork, specifications, special instructions and required delivery date.

The returning quote should include the quantity and price breakdown, lead-time and any other information regarding the production or delivery of the material.

Any component part quoted by a supplier and qualified by Microscan into a product shall remain available at a reasonable lead time throughout the life of the product plus three years for service support.

Considering the supplier partnership relationship and limited supplier base, Microscan works on a cost-plus basis and expects suppliers to share all material costs and mark ups. This enables both companies to remain competitive and profitable.

Checking Status of an Invoice

Suppliers may check the status of an invoice regarding invoice payment by contacting the Accounts Payable Department via e-mail. This assures a written record of all inquiries, and that they are responded to promptly. Please use the e-mail address listed for Accounts Payable on the How to Contact Us section below.

How to Contact Us

Sales representatives will only be seen by appointment. An appointment may be made by contacting the Purchasing Department using the e-mail address listed below.

Vendors who desire to do business with Microscan can fax, mail or e-mail their company information or brochures to the Purchasing Department. This material will be kept on file and reviewed if and when the need for the products or services offered are required.


Purchasing
Microscan Systems, Inc.
Attn: Purchasing
700 SW 39th Street
Renton, WA 98057-1213
(Fax) +1 425 226 8682
Contact Us

Accounts Payable
Microscan Systems, Inc.
Attn: Accounts Payable
700 SW 39th Street
Renton, WA 98057-1213
(Fax) +1 425 226 8340
Email

Quality Assurance
Microscan Systems, Inc.
Attn: Quality
700 SW 39th Street
Renton, WA 98057-1213
(Fax) +1 425 226 8682
Email

Sales/Product Information
Click here to request Microscan company and product information.


Quality Policy

We guarantee quality by maintaining established standards, encouraging innovation, and inspiring our employees to excellence. We are committed to the continual improvement of processes, products, and services, and to the delivery of solutions that exceed customer expectations.

Microscan requires that suppliers strictly follow all PO instructions, drawings, bills of materials and packaging instructions. If a deviation from the drawing is needed by the vendor because of parts shortages or change in manufacturing processes, no work is to be done until a deviation request is approved by Microscan. Any questions regarding deviations or clarification of drawings should be directed to Purchasing or Quality Assurance Department.

Incoming inspection will be performed to determine acceptance of material. Material not produced to specifications will be rejected and returned to the vendor at the vendor's expense. All rejected material is considered past due. Immediate attention must be given to rejected material to avoid production line shut down.

It is Microscan's goal to approve vendors as dock to stock, bypassing inspection at Microscan. Vendors will achieve this after consistently providing defect-free materials with on time delivery. Vendors on dock to stock must be able to supply inspection or quality control data when requested.

Suppliers may inquire about their current Vendor Ratings, Corrective Actions and Discrepancies by contacting the Purchasing or Quality Department (see How to Contact Us).

Reference
Workmanship Manual Procedure
Microscan Supply Chain Regulated Substances Specifications