Helpdesk Request

If you are unable to locate the answer to your question and/or have an issue during non-business hours, please submit a Helpdesk Request by completing the form below, with as much detail as possible, and we will respond to you as quickly as possible.

Helpdesk Hours:  8:00AM - 8:00PM Eastern Time (5:00AM - 5:00PM Pacific Time)

Telephone:     +1.425.203.4841 or +1.800.251.7711
Email:            helpdesk@microscan.com

For Vision and NERLITE products only
Email: nerlitesupport@microscan.com  or  visionsupport@microscan.com