Quality

Microscan continually monitors and rates supplier product quality, on-time delivery and customer service.

Quality Policy:
Microscan is committed to continuously improve processes, products, and services to deliver solutions that meet or exceed Microscan's external customers' expectations.

Microscan requires that suppliers strictly follow all PO instructions, drawings, bills of materials and packaging instructions. If a deviation from the drawing is needed by the vendor because of parts shortages or change in manufacturing processes, no work is to be done until a deviation request is approved by Microscan and noted on the effected PO. Any questions regarding deviations or clarification of drawings should be directed to Purchasing or Quality Assurance Department.

Incoming inspection will be performed to determine acceptance of material. Material not produced to specifications will be rejected and returned to the vendor at the vendor's expense. All rejected material is considered past due. Immediate attention must be given to rejected material to avoid production line shut down.

It is Microscan's goal to approve vendors as dock to stock, bypassing inspection at Microscan. Vendors will achieve this after consistently providing defect-free materials with on time delivery. Vendors on dock to stock must be able to supply inspection or quality control data when requested.

Suppliers may inquire about their current Vendor Ratings, Corrective Actions and Discrepancies by contacting the Purchasing or Quality Department.

Reference:
Supplier Request for Deviation
First Article Inspection Procedure
Component Quality Procedure
Workmanship Manual
First Article Inspection Report
Bar Code Label Template